We are an owner operated business which means that the services you receive come directly from the owner. There are a number of things that we do here at Extra Care that sets us apart:
Our main goal is to look out for our customers and earn their trust in us with their cars and their pocket books. Our business ethic of taking honest care of our customers is mutually beneficial to to us as well because this attitude and way of doing business gives us pride in workmanship and also makes our job fun.
We work with our customers in suggesting ways to maintain their vehicles properly. We let them know what repairs need immediate attention, what can wait and most importantly what doesn't need to be done.
We explain the difference between recommendations and repairs that are "needed" in simple terms. We also make a point of showing you the parts we've replaced upon pick up of your vehicle.